I treasure and admire efforts which will engender in people a love and appreciation for writing, print, and books. You can include newspapers in that list.
Gail Lindley of legendary Denver Bookbinding in North Denver, has joined up with Denver Public Library to raise consciousness on what goes into bookbinding. She offers an open house at her pioneer Denver company at which folks can learn the ins and outs of creative bookbinding. I hope to get the Auditor's office over to her business soon.
At the dinner I was honored to attend on Thanksgiving, several six, seven and eight year olds lined up for fat browned turkey. I asked them if they were studying cursive in their schools. One youngster responded "isn't that where you connect all the printed letters by lines?" "Bingo," I smiled. She said she was teaching herself cursive since the school was not teaching it. Cursive is out now. Printed letters only. The promise of a great education, but cursive need not apply.
Cursive has been out for used, on the scrap heap of the politically incorrect.
A few years back, when I asked my son, Daniel Patrick, the calligrapher's son, to write neatly his ballot's signature. He irritated me as I sensed he was right when he scoffed: "Dad, if I sign neatly, the Election Department will think it's a forgery." I shot back, "Sign with your usual sloppy scrawl." He was right and he was a prophet in his own time. Hens now legally clawing away in dusty Denver yards are more legible than some scribbling I have seen. I wonder how folks at the elections department can analyze true signatures with all the hen scratching evident today? Daniel Patrick added shaking his head at my antiquated reverence for technologies from the ancient times, "Dad, you know we won't need actual written signatures anymore, we have electronic signatures on our computers." Right again, Daniel, our signatures at the city are all electronic, except for bonding documents and the like.
Dramatizing another shift in our culture to computer mediated communications there is a new public school in Denver which has no library at all. I guess this is since the students all have access to the great library in the sky in cyberspace. What was formerly a library at North High is now called The Ginn Family Learning Resource Center. I am glad the school administration finally recognized Wally and his dad's great contribution to North High and North Denver. A call to DPS notes that only ½ of the 122 libraries in DPL have librarians. The rest have teachers or paraprofessionals as available. Each school principal makes the decision. Did anyone hear this issue discussed in the recent school board election?
No more libraries? Can you hear the cheering chorus, the uproarious caterwauling by some Denver school board members, accompanied by cacophonous phalanx of DPS administrators clapping? Maybe we can eliminate all the libraries. Think of the branding opportunities. Soon all school texts will be lined up on our electronic notebooks. Will there be any books left for Gail at Denver Bookbinding to repair since you can get them electronically? Where is cyberspace anyway? Is it the great electronic library in the sky without diamonds?
So, Gail, keep up your wonderful collaboration with our Library to teach people how truly fascinating bookbinding can be. Put me on the email list. Or better yet, just tell me about it when I see you at the Safeway on 44th and Lowell.
Fr. Walter Ong, S. J., former professor at Regis University, reminds us that all technology is for the good of humanity as long as it is interiorized properly. And the new technology makes the old technology an art form.
Tuesday, November 29, 2011
Monday, October 31, 2011
IT Risk Assessment
Our annual audit play includes specialized information technology audits. The city spends millions of dollars on computers, systems and technologies. To help with performance audits of departments done by our office, we have a technology audit team that help us determine the IT risks to the city. Risk Assessment sets up the inventory of critical IT systems. The inventory is made up of 4 main IT audit categories: IT business processes, business applications, (either existing or under development), IT infrastructure, and IT facilities.
IT audit categories are risk-related using an analysis based on objective technical process maturity score and a judgement based qualitative score. The IT risk assessment methodology is aligned with professional guidance, such as the Institute of Internal Auditors Global Technology Audit Guide on Developing the IT Audit Plan."
As Auditor I would not be doing my job well if our office did not focus on generally accepted IT governance and controls framework. In the age of sabotage and terrorists, we must continue to pay attention to these important IT risks. Check our audit plan on the Auditor's website to read the full details of this important area.
IT audit categories are risk-related using an analysis based on objective technical process maturity score and a judgement based qualitative score. The IT risk assessment methodology is aligned with professional guidance, such as the Institute of Internal Auditors Global Technology Audit Guide on Developing the IT Audit Plan."
As Auditor I would not be doing my job well if our office did not focus on generally accepted IT governance and controls framework. In the age of sabotage and terrorists, we must continue to pay attention to these important IT risks. Check our audit plan on the Auditor's website to read the full details of this important area.
Friday, October 28, 2011
older Americans
Older Americans are falling into poverty in shameful and staggering numbers. I heard one older gentleman at a coffee shop in North Denver exclaim last Friday that he wished he could go down and join in on the "tent city." He was afraid his walker might get in the way.
One out of every six elderly Americans, now lives below the poverty level. Between 1991 and 2007 the number of American between the ages of 65 and 74 that filed for bankruptcy rose by 178%. The sad truth is that our state and local governments are broke. They realize there is no way they can keep the promises the made to those retired folks. Some politicians are planning on telling older people in Colorado that they will bring back the senior citizen property tax relief payments.
I told a friend of mine in the legislature, it is unethical to promise to bring that tax benefit for older people back without a funding source for those payments. Does anyone remember the severance tax. I think Governor Hickenlooper is for it. That would be a temporary source for funding for senior property tax relief. Our conservative state to the north of us has used severance tax to fund students to free higher education for decades.
One out of every six elderly Americans, now lives below the poverty level. Between 1991 and 2007 the number of American between the ages of 65 and 74 that filed for bankruptcy rose by 178%. The sad truth is that our state and local governments are broke. They realize there is no way they can keep the promises the made to those retired folks. Some politicians are planning on telling older people in Colorado that they will bring back the senior citizen property tax relief payments.
I told a friend of mine in the legislature, it is unethical to promise to bring that tax benefit for older people back without a funding source for those payments. Does anyone remember the severance tax. I think Governor Hickenlooper is for it. That would be a temporary source for funding for senior property tax relief. Our conservative state to the north of us has used severance tax to fund students to free higher education for decades.
Thursday, October 27, 2011
A Reflection on Republican Primary Candidates
As I have told many of you, every month I attend the Colorado Republican Business Coalition. At my table someone asked how I felt being a Democrat and coming to a Republican meeting? I told them I was learning lots and people were very friendly, but I reminded them I had not had as much time as I had to make as many enemies in my own party. Every now and again they say they want to discuss strategy.... and look at me. I tell them: "If I told the Democrats your strategy, they would not know what to do with it." And that last comment comes after years of experience.
A Regis student today in the library asked why Herman Cain was ahead in the polls surrounding the Republican Primary candidates. In my view, Cain is a bit of a populist. And he is against the establishment of the Republican leadership. So grass roots Republicans are giving him their support. The same pattern holds true for the Democrats. Democrats in Colorado and Denver do not like their leadership telling the rank and file for whom they have to vote. Recall the Republican and Governor candidates last time round.
Perry has asked everyone to look what he did in Texas. Let's take a minute to look at it.
1. Texas has the highest rate of poverty in the nation.
2. Texas has the lowest educational performance in the nation, almost down with Mississippi.
3. Texas is the largest polluter per capita in the nation.
I enjoyed venturing into the national sphere. I wonder if I should think about raising my profile in this area. I think I'm doing fine right here at home.
A Regis student today in the library asked why Herman Cain was ahead in the polls surrounding the Republican Primary candidates. In my view, Cain is a bit of a populist. And he is against the establishment of the Republican leadership. So grass roots Republicans are giving him their support. The same pattern holds true for the Democrats. Democrats in Colorado and Denver do not like their leadership telling the rank and file for whom they have to vote. Recall the Republican and Governor candidates last time round.
Perry has asked everyone to look what he did in Texas. Let's take a minute to look at it.
1. Texas has the highest rate of poverty in the nation.
2. Texas has the lowest educational performance in the nation, almost down with Mississippi.
3. Texas is the largest polluter per capita in the nation.
I enjoyed venturing into the national sphere. I wonder if I should think about raising my profile in this area. I think I'm doing fine right here at home.
Wednesday, October 26, 2011
Poverty
A sad bit of news from last month's headlines: The Census Bureau's annual poverty report, released last September announced that 46.2 million Americans, or one in seven of us, were poor in 2010. The prolonged recession, with high levels of unemployment, has swollen the ranks of the poor. The Bureau reported that the poverty rate in 2010 reached the second highest since back in 1965.
The numbers of Americans without health insurance stood at record highs.
And recently, I am sure all of you saw the Denver Post Supplement of Delinquent Taxes. Thousands and thousands have not paid or only paid their property taxes partially. I'll wager it weighs a quarter pound in paper pulp. It's going to take me a while to tally how many folks actually make up this list of taxpayers in delinquency. I will let you know later.
These folks were not camped out in Civic Center. They are struggling to keep a home over their heads and food on the table for the kids. These camp-ins, which should have included teach-ins on the economy, remind me of the effects of Gutenberg stumbling on moveable type, though the Chinese had invented the process centuries earlier. When he started printing hundreds of copies of the bible, little did he know he was helping bring on the Reformation. Folks could take their own copy of scripture, formerly chained to the reading desks in the chapels and monastic libraries into their own reading room away from the influence of clergy.
We are not sure what citizens are signaling with these camp-ins, we will have to wait and see if they really get organized. "Don't mourn for me, organize," spoken by Joe Hill, labor organizer, about to be shot in Utah. He later asked that his ashes be mailed to place out of Utah. He said he did not want to be caught dead in Utah.
The numbers of Americans without health insurance stood at record highs.
And recently, I am sure all of you saw the Denver Post Supplement of Delinquent Taxes. Thousands and thousands have not paid or only paid their property taxes partially. I'll wager it weighs a quarter pound in paper pulp. It's going to take me a while to tally how many folks actually make up this list of taxpayers in delinquency. I will let you know later.
These folks were not camped out in Civic Center. They are struggling to keep a home over their heads and food on the table for the kids. These camp-ins, which should have included teach-ins on the economy, remind me of the effects of Gutenberg stumbling on moveable type, though the Chinese had invented the process centuries earlier. When he started printing hundreds of copies of the bible, little did he know he was helping bring on the Reformation. Folks could take their own copy of scripture, formerly chained to the reading desks in the chapels and monastic libraries into their own reading room away from the influence of clergy.
We are not sure what citizens are signaling with these camp-ins, we will have to wait and see if they really get organized. "Don't mourn for me, organize," spoken by Joe Hill, labor organizer, about to be shot in Utah. He later asked that his ashes be mailed to place out of Utah. He said he did not want to be caught dead in Utah.
Tuesday, October 25, 2011
Occupy Denver
Listening to radio and TV interviews of tent colonists down at civic center here in Denver made it clear. Some of the folks were not sure what to be upset about.
Let me provide a guide to anyone who is perplexed about that is going wrong with the good old USA. The tent people were not clear as to why they were upset. The sure know something is not right.
Someone asked me what is the message of the Occupy Denver. We won't know for a while, just like it took humanity a long time to realize the revolution Gutenberg brought on with his bringing moveable type for printing bibles. Reformation anyone?
Back to my list of possible focus of anger.
1. 1% of Americans own 90% of the wealth in the country. Get your attention.
2. Medium disposable income for all Americans has gone down and not gone up in recent years.
3. You are worse off than we were 15 years ago. Starting to boil?
4. We have a 9.1 % national unemployment rate.
5. 16% of Americans are working part time and wish they could work full time to provide for their families.
6. 21% of the unemployed, underemployed as the economists call these people, have given up looking for jobs. That's almost 1 of 5 Americans.
7. 32 % of African Americans fall in the underemployed category. Starting to simmer?
8. Police, firefighters, teachers pay higher taxes than the average hedge fund operator.
9. General Electric made 4 billion dollars in profit last year and paid not one penny in federal taxes.
10. Things are getting so bad for some of the smart rich folks, Warren Buffet and Bill Clinton, are now saying they don't need the tax breaks Congress has been giving them. They want to pay more in taxes. And the last time I gave money to our Denver Treasury, it is tax deductible. The city is like a charity.
Anyone want to recite the old line from the Psalm: "To your tents, Oh, Israel."
Let me provide a guide to anyone who is perplexed about that is going wrong with the good old USA. The tent people were not clear as to why they were upset. The sure know something is not right.
Someone asked me what is the message of the Occupy Denver. We won't know for a while, just like it took humanity a long time to realize the revolution Gutenberg brought on with his bringing moveable type for printing bibles. Reformation anyone?
Back to my list of possible focus of anger.
1. 1% of Americans own 90% of the wealth in the country. Get your attention.
2. Medium disposable income for all Americans has gone down and not gone up in recent years.
3. You are worse off than we were 15 years ago. Starting to boil?
4. We have a 9.1 % national unemployment rate.
5. 16% of Americans are working part time and wish they could work full time to provide for their families.
6. 21% of the unemployed, underemployed as the economists call these people, have given up looking for jobs. That's almost 1 of 5 Americans.
7. 32 % of African Americans fall in the underemployed category. Starting to simmer?
8. Police, firefighters, teachers pay higher taxes than the average hedge fund operator.
9. General Electric made 4 billion dollars in profit last year and paid not one penny in federal taxes.
10. Things are getting so bad for some of the smart rich folks, Warren Buffet and Bill Clinton, are now saying they don't need the tax breaks Congress has been giving them. They want to pay more in taxes. And the last time I gave money to our Denver Treasury, it is tax deductible. The city is like a charity.
Anyone want to recite the old line from the Psalm: "To your tents, Oh, Israel."
2A is OK
Referred Ballot Question 2A, sent to the voters by the Denver Auditor's Office with the gracious help of Denver City Council is OK. Please vote yes. The measure allows the auditor to appoint an employee of the auditor's office to sign city contracts in the auditor's absence.
If I go out of town, the contracting process for the city comes to a standstill because the city charter does not give the auditor authority to appoint a signatory employee. A "yes" to this ballot measure will enable me to do this with the same accountability but with more flexibility and no additional cost.
Tell your friends. "It's Ok to vote for 2A." I feel a song coming on.
If I go out of town, the contracting process for the city comes to a standstill because the city charter does not give the auditor authority to appoint a signatory employee. A "yes" to this ballot measure will enable me to do this with the same accountability but with more flexibility and no additional cost.
Tell your friends. "It's Ok to vote for 2A." I feel a song coming on.
Monday, October 17, 2011
Audit Universe vs Audit Horizon
"Oh, beautiful, for spacious skies, for amber waves of grain, for purple mountains majesty, above the fruited plain...." We here in Colorado know what a great horizon is. The Denver Auditor's Office also has a great horizon. We call it our "audit horizon" of planned high-risk audits which stretch over three years. That's a horizon that serves the taxpayers of our city. I am really proud of our Internal Audit Division for the outstanding, meaningful and valuable audits they have performed over the past years.
In the past our Internal Audit Division developed what was called an "audit universe." The process was cumbersome and time consuming offering analysis that revealed there are thousands of possible audits that would require tens of thousands of audit hours. The areas of possible audit were even assigned a percentage ranking in the list of all possible audits to be done. What this complicated process really communicated was that it is not possible to audit each and every city agency, activity and contract. But by telling the administration and council of audits in a universal list, we inadvertently gave the impression that areas to be audited would be audited. It might take years, but they were on the list. That approach bothered my conscience. So, with the hard work of our Internal Audit teams, we have changed.
So now the "audit universe" has taken second fiddle to what we call the 'audit horizon," as mentioned above. With common sense and realistic expectations the audit horizon approach identifies, prioritizes and manages audits determined to be critical to the city operations. Audits included in the horizon are based on available audit hours each year to ensure that realistic expectations are established and stated goals are met. The auditors build in ample hours to a plan for specially requested audits by departments, the mayor and council. The audit horizon approach gives me "lots of flexibility to be able to respond to emerging issues in a timely manner by providing high quality and responsive customer service to elected officials and operational management." That last comment is right out of our audit plan. You can read it on our web site: www.denvergov.org/auditor
We give great care in selecting the audits to be performed. We want to make sure that there is widespread audit coverage in terms of both types of audits performed, as defined in generally accepted government audit standards promulgated by the Comptroller General of the United States. A copy of the "yellow book," as it has been christened by auditors can be read on the web site of the United States Government Accountability Office, in a publication entitled: "Government Auditing Standards," and was revised last in July of 2007. By city charter our office is required to back up all our audits with the rules in the "yellow books. If we don't perform to those high standards, we will get dinged by our peer reviewers who review our work in the Denver Office every few years. I am please to report we received rave review from our last peer review by outside auditors from other jurisdictions around the country.
In the past our Internal Audit Division developed what was called an "audit universe." The process was cumbersome and time consuming offering analysis that revealed there are thousands of possible audits that would require tens of thousands of audit hours. The areas of possible audit were even assigned a percentage ranking in the list of all possible audits to be done. What this complicated process really communicated was that it is not possible to audit each and every city agency, activity and contract. But by telling the administration and council of audits in a universal list, we inadvertently gave the impression that areas to be audited would be audited. It might take years, but they were on the list. That approach bothered my conscience. So, with the hard work of our Internal Audit teams, we have changed.
So now the "audit universe" has taken second fiddle to what we call the 'audit horizon," as mentioned above. With common sense and realistic expectations the audit horizon approach identifies, prioritizes and manages audits determined to be critical to the city operations. Audits included in the horizon are based on available audit hours each year to ensure that realistic expectations are established and stated goals are met. The auditors build in ample hours to a plan for specially requested audits by departments, the mayor and council. The audit horizon approach gives me "lots of flexibility to be able to respond to emerging issues in a timely manner by providing high quality and responsive customer service to elected officials and operational management." That last comment is right out of our audit plan. You can read it on our web site: www.denvergov.org/auditor
We give great care in selecting the audits to be performed. We want to make sure that there is widespread audit coverage in terms of both types of audits performed, as defined in generally accepted government audit standards promulgated by the Comptroller General of the United States. A copy of the "yellow book," as it has been christened by auditors can be read on the web site of the United States Government Accountability Office, in a publication entitled: "Government Auditing Standards," and was revised last in July of 2007. By city charter our office is required to back up all our audits with the rules in the "yellow books. If we don't perform to those high standards, we will get dinged by our peer reviewers who review our work in the Denver Office every few years. I am please to report we received rave review from our last peer review by outside auditors from other jurisdictions around the country.
Friday, October 7, 2011
Who audits the Auditor?
At neighborhood meetings, citizens - skeptical and mistrustful of all government operations, even the auditor's office - have often asked me, "Who audits you, Gallagher?"
This question poses and interesting matter for citizens who want to make sure that their elected auditor is performing truly independent audits and fighting for the best interests of the taxpayers of our city.
Government auditing standards dictate that audit agencies, including our office, shall have a "peer review" of our audit work every three years. In October of 2009, the Audit Services Division of our Denver auditor's office went through an external peer review of its work. The peer review team was made up of three audit professionals, three accomplished audit managers representing local government audit functions from around our country. The peer review team is selected by the Association of Local Government Auditors. We have no say on whom we get to audit our office. The team stays with us for about a week and examines all our audits and all our processes. That's how they make sure our office is in compliance with the highest possible level of compliance of Association of Local Government Auditing Standards promulgated by the Comptroller General of the United States. The peer review team members are always from out of state, so it does not even look like we have a conflict of interest by bringing in friendly auditors whom we know. In Denver our auditor's office staff wants to be held to the highest ethical and professional standards.
I am proud to report to you that the peer review audit team found the Audit Division in our Denver Auditor's Office excels in many core audit tenants and processes. The team liked that our office fostered an excellent system of internal controls necessary for compliance with professional standards. The peer reviewers determined that our performance audits added significant value to city operations. The review team identified several best practices used by the Division. These practices were a result of the restructuring of our Auditor's office due to an amendment to our city charter. The outside peer auditors congratulated our office on gaining true structural and legal independence. They noted especially the audit planning techniques used to formulate our annual audit plan. The peer reviewers commented on our use of formal risk assessment tools and project planning and budgeting processes. They noted the high quality and expansive reporting practices used by the Division. The peer reviewers agreed with our progressive management and supervisory techniques especially our decision to move to all electronic working papers. This means we save thousands of trees since this change was implemented. Who says an auditor can't be green? Our peer reviewers even said they saw techniques from our Denver Model which they wanted to take back to their home offices.
I wish to congratulate and thank our Internal Audit Division for the great work they have done to merit such outstanding praise.
Our next peer review team will visit us in 2012 for our next review. We look forward to their auditing the auditor.
This question poses and interesting matter for citizens who want to make sure that their elected auditor is performing truly independent audits and fighting for the best interests of the taxpayers of our city.
Government auditing standards dictate that audit agencies, including our office, shall have a "peer review" of our audit work every three years. In October of 2009, the Audit Services Division of our Denver auditor's office went through an external peer review of its work. The peer review team was made up of three audit professionals, three accomplished audit managers representing local government audit functions from around our country. The peer review team is selected by the Association of Local Government Auditors. We have no say on whom we get to audit our office. The team stays with us for about a week and examines all our audits and all our processes. That's how they make sure our office is in compliance with the highest possible level of compliance of Association of Local Government Auditing Standards promulgated by the Comptroller General of the United States. The peer review team members are always from out of state, so it does not even look like we have a conflict of interest by bringing in friendly auditors whom we know. In Denver our auditor's office staff wants to be held to the highest ethical and professional standards.
I am proud to report to you that the peer review audit team found the Audit Division in our Denver Auditor's Office excels in many core audit tenants and processes. The team liked that our office fostered an excellent system of internal controls necessary for compliance with professional standards. The peer reviewers determined that our performance audits added significant value to city operations. The review team identified several best practices used by the Division. These practices were a result of the restructuring of our Auditor's office due to an amendment to our city charter. The outside peer auditors congratulated our office on gaining true structural and legal independence. They noted especially the audit planning techniques used to formulate our annual audit plan. The peer reviewers commented on our use of formal risk assessment tools and project planning and budgeting processes. They noted the high quality and expansive reporting practices used by the Division. The peer reviewers agreed with our progressive management and supervisory techniques especially our decision to move to all electronic working papers. This means we save thousands of trees since this change was implemented. Who says an auditor can't be green? Our peer reviewers even said they saw techniques from our Denver Model which they wanted to take back to their home offices.
I wish to congratulate and thank our Internal Audit Division for the great work they have done to merit such outstanding praise.
Our next peer review team will visit us in 2012 for our next review. We look forward to their auditing the auditor.
Wednesday, October 5, 2011
it's in the air
I told you about attending the mini conference sponsored by IBM corporation at which a analytic expert mentioned the use of social media, emails and texts by rioters in England during Britain's recent unrest. Rioters texted each other, not for social intercourse, but as to which locations should be targeted for criminal looting and burning. It's just something in the air, you say. The rioters have a new weapon, instant communication as to where to pillage, and where the police are.
Now, Republican presidential hopeful, Ron Paul, voiced his concern that the United States could see social unrest like that experienced in England. Conservative Representative Paul is hardly an alarmist. Must be something in the air, or could it be in the water?
Recently on the New York Times page one, "Protest Rise Around Globe as Faith in the Vote Wanes. Many are Driven by Contempt of Political Class." The reasons sending citizens around the world into the streets, in Spain, Greece, South Asia, Europe and even Wall Street range from corruption, lack of housing, and joblessness. In many places street protests are turning to violence. Tear gas is in the air.
Fr. Walter Ong, S. J., who once taught at Regis University, and author of many books on communication theory once reflected that all technology is for the good of humankind, as long as that technology is properly interiorized. Using electronically mediated communication to riot, pillage is not what Fr. Ong had in mind.
Now, Republican presidential hopeful, Ron Paul, voiced his concern that the United States could see social unrest like that experienced in England. Conservative Representative Paul is hardly an alarmist. Must be something in the air, or could it be in the water?
Recently on the New York Times page one, "Protest Rise Around Globe as Faith in the Vote Wanes. Many are Driven by Contempt of Political Class." The reasons sending citizens around the world into the streets, in Spain, Greece, South Asia, Europe and even Wall Street range from corruption, lack of housing, and joblessness. In many places street protests are turning to violence. Tear gas is in the air.
Fr. Walter Ong, S. J., who once taught at Regis University, and author of many books on communication theory once reflected that all technology is for the good of humankind, as long as that technology is properly interiorized. Using electronically mediated communication to riot, pillage is not what Fr. Ong had in mind.
Tuesday, October 4, 2011
Arturo Jimenez
I am supporting the re-election of Arturo Jimenez for the Denver School Board. Arturo should be re-elected because he dares to ask the tough questions which a school board member should ask. He is not afraid to confront the administration about fiscally unsound choices and poor academic goof ups.
Arturo also fights to build consensus even with the sharp divisions on the board. His ability to work with other members of the board can be seen in his colleagues electing him to the post of vice-president of the board. He has fought for transparency and fiscal accountability on the board.
And Arturo's ability to deal with parents and students who speak Spanish at home is a valuable asset for our district. This is especially important because seventy five percent of Hispanic students drop out of North High School. As a resident of North Denver, I am proud Arturo can speak to parents and students in their own language about problems facing them and their children. He brings direct feedback to a board which greatly needs that information, not mediated by the district. His linguistic ability is the envy of all the other board members. This talent makes Arturo a unifier who brings in all to the table, especially those who struggle with language issues. He talks to everybody across cultures and generations.
The other quality of Arturo's personality that recommends him for another term is his courage. He asks the tough questions to the administration about fiscal and financial mismanagement. He is not afraid to ask what needs to be asked and aired in front of the people and the board. JFK got in trouble with the Cuban invasion because all his advisors would not share with the president their doubts and misgivings about the Cuban invasion. Result: disaster. Every board needs someone with Arturo's courage to not be afraid to be unpopular and express doubts about teachers teaching to standardized tests. Arturo is that courageous advisor in this race.
Finally, Arturo is really stubborn. I have observed him work hard and never letgo until problems are solved. He is even-tempered, has a good sense of humor, another important asset to be on our school board. He is not a grudge holder and I admire Arturo especially for that. Indeed he is an inspiration to me because I sometimes forget that important virtue. Arturo is an optimist and happy in his work on the board is blest the loving support of his wife and family. Arturo has vowed he will not run a negative campaign even though his opponent's well-funded campaign has already turned personally vindictive and divisive. Allow a rhetorical intervention, that's a shame on our neighborhood.
Arturo also fights to build consensus even with the sharp divisions on the board. His ability to work with other members of the board can be seen in his colleagues electing him to the post of vice-president of the board. He has fought for transparency and fiscal accountability on the board.
And Arturo's ability to deal with parents and students who speak Spanish at home is a valuable asset for our district. This is especially important because seventy five percent of Hispanic students drop out of North High School. As a resident of North Denver, I am proud Arturo can speak to parents and students in their own language about problems facing them and their children. He brings direct feedback to a board which greatly needs that information, not mediated by the district. His linguistic ability is the envy of all the other board members. This talent makes Arturo a unifier who brings in all to the table, especially those who struggle with language issues. He talks to everybody across cultures and generations.
The other quality of Arturo's personality that recommends him for another term is his courage. He asks the tough questions to the administration about fiscal and financial mismanagement. He is not afraid to ask what needs to be asked and aired in front of the people and the board. JFK got in trouble with the Cuban invasion because all his advisors would not share with the president their doubts and misgivings about the Cuban invasion. Result: disaster. Every board needs someone with Arturo's courage to not be afraid to be unpopular and express doubts about teachers teaching to standardized tests. Arturo is that courageous advisor in this race.
Finally, Arturo is really stubborn. I have observed him work hard and never letgo until problems are solved. He is even-tempered, has a good sense of humor, another important asset to be on our school board. He is not a grudge holder and I admire Arturo especially for that. Indeed he is an inspiration to me because I sometimes forget that important virtue. Arturo is an optimist and happy in his work on the board is blest the loving support of his wife and family. Arturo has vowed he will not run a negative campaign even though his opponent's well-funded campaign has already turned personally vindictive and divisive. Allow a rhetorical intervention, that's a shame on our neighborhood.
Monday, October 3, 2011
Audit Plan
It's fall, and it's that time of year, the season of cooler weather and yellow leaves. As Shakespeare put in in one of his most beautiful sonnets (from memory), fall is "that time of year when thou mayest in me behold, when yellow leaves or none or few do hang upon bare ruined choirs where late the sweet bird sang." In the auditor's office this is the time of year for reaching out to ask what steps we can take to fine tune our annual audit plan. Every year we seek input from various stakeholders in our city to help me and the audit staff determine which audits we should do for the coming year, 2112.
We ask the Mayor, City Council and the Clerk and Recorder to chime in their opinion as to areas where they see weak internal controls or areas of risk. Let's say 'amen' to the mayor and council for their suggestions.
We will meet with the newly appointed CFO, Cary Kennedy. As former treasurer for Colorado she understands how important performance audits can be to improve the city agencies. As sure as leaves turn bright yellow, we are reaching out to find out where we can best serve. Sing to us, Cary.
Looking ahead to 2113 we will seek input from citizens as well by holding public meetings to seek help from Denver's citizens about perceived risks to city agency performance. We will hit the four quadrants of the city. We hope citizens, city employees, and business leaders will bring forward their concerns. Experts have written many books about how good auditors should get out from behind their desks and get in the trenches with the citizens and city workers to find out and hear first hand what is going on. We want to be citizen centric, citizen friendly and citizen centered. We will put out the call and hope the citizens will provide the response.
I want to thank members of the Denver Audit Committee for their good work in serving on behalf of their appointing authorities, 2 from the mayor, 2 voted on by council, and two appointed by me who also serves as chair of the city's audit committee. Fiercely independent, the audit committee members ask the tough and necessary questions about the audit findings of various agencies. This is not about hurt feelings, this is about improving how our city runs and how agencies serve the taxpayers. The auditor and audit committee members here in Denver hold the administration, council and agencies accountable for how our city is running. We will do regular follow-up to make sure agencies are singing the same tune in response to audit recommendations.
And after all this, we hope the citizens of Denver will hear, not angry cacophony, not setups nor spiteful gotchas, but rather a collaborative chorus of audit recommendations marked by harmonic accountability and syncopated commons sense business practices. Can you hear those sonorous birds chirping on the ruined abbey walls in Shakespeare's sonnet?
We ask the Mayor, City Council and the Clerk and Recorder to chime in their opinion as to areas where they see weak internal controls or areas of risk. Let's say 'amen' to the mayor and council for their suggestions.
We will meet with the newly appointed CFO, Cary Kennedy. As former treasurer for Colorado she understands how important performance audits can be to improve the city agencies. As sure as leaves turn bright yellow, we are reaching out to find out where we can best serve. Sing to us, Cary.
Looking ahead to 2113 we will seek input from citizens as well by holding public meetings to seek help from Denver's citizens about perceived risks to city agency performance. We will hit the four quadrants of the city. We hope citizens, city employees, and business leaders will bring forward their concerns. Experts have written many books about how good auditors should get out from behind their desks and get in the trenches with the citizens and city workers to find out and hear first hand what is going on. We want to be citizen centric, citizen friendly and citizen centered. We will put out the call and hope the citizens will provide the response.
I want to thank members of the Denver Audit Committee for their good work in serving on behalf of their appointing authorities, 2 from the mayor, 2 voted on by council, and two appointed by me who also serves as chair of the city's audit committee. Fiercely independent, the audit committee members ask the tough and necessary questions about the audit findings of various agencies. This is not about hurt feelings, this is about improving how our city runs and how agencies serve the taxpayers. The auditor and audit committee members here in Denver hold the administration, council and agencies accountable for how our city is running. We will do regular follow-up to make sure agencies are singing the same tune in response to audit recommendations.
And after all this, we hope the citizens of Denver will hear, not angry cacophony, not setups nor spiteful gotchas, but rather a collaborative chorus of audit recommendations marked by harmonic accountability and syncopated commons sense business practices. Can you hear those sonorous birds chirping on the ruined abbey walls in Shakespeare's sonnet?
Thursday, September 29, 2011
Things I would miss if the Stock Show leaves Denver
A customer in Common Grounds, Lodo, prompted this reflection when she said she would miss the smell of all the cows and horses during January. I told her the smell which oozes down to Lodo during the stock show is partly bovis excrementum, but more likely, the odors from the Purina Dog Chow plant just south of I-70 near Swansea. But this got me to reminiscing about what I would miss too about the Grand Daddy of 'em all, Denver's Ntional Western Stock Show.
1. I would miss the parade of long horns up 17th Street. The people of Denver have come to love that parade and the children especially. And it affords me the opportunity to say in response to horse pockey and bovine rounding or splashing clumps, "Stand back, everyone, I work in the Auditor's Office, I deal with this stuff all the time.
2. I would miss visiting the Grand Champion Bull with Tom Noel when the bull stays in a pen in the grand lobby of the Brown Palace Hotel. Tom and I always get our picture taken with the grand old big bull. We always wear name tags so folks looking on can tell which is the real bull.
3. I would miss the Mexican Rodeo and the Martin Luther King Rodeo.
4 I would miss seeing all the little creatures, the chickens, the rabbits and goats on full display in the exhibition hall.
5. I would miss the sellers and hawkers demonstrating vegetable crushers with the voices of auctioneers.
1. I would miss the parade of long horns up 17th Street. The people of Denver have come to love that parade and the children especially. And it affords me the opportunity to say in response to horse pockey and bovine rounding or splashing clumps, "Stand back, everyone, I work in the Auditor's Office, I deal with this stuff all the time.
2. I would miss visiting the Grand Champion Bull with Tom Noel when the bull stays in a pen in the grand lobby of the Brown Palace Hotel. Tom and I always get our picture taken with the grand old big bull. We always wear name tags so folks looking on can tell which is the real bull.
3. I would miss the Mexican Rodeo and the Martin Luther King Rodeo.
4 I would miss seeing all the little creatures, the chickens, the rabbits and goats on full display in the exhibition hall.
5. I would miss the sellers and hawkers demonstrating vegetable crushers with the voices of auctioneers.
Wednesday, September 28, 2011
Technology and civil unrest
Mark Cleverley, a researcher for IBM corporation, originally from the "United Kingdom," as he coined it commented on the use of cell phones for texts in the recent civil unrest in England. Cleverley spoke at a mini conference at our Colorado Convention Center sponsored by IBM concentrating on use of statistics and information for cities and states in dealing with various problems. Promoters billed the conference as a class on analytics in government in solving problems and acheiving goals. In reality it was a soft sell for the IBM systems available for governmental folks in dealing with statistics and issues. I would have preferred a more direct sales pitch about programs available rather than a shrouded sales promotion. Cleverley reported to the crowd of almost 50 people that bands of lawless brigands and other folks would email and text each other deciding where and when to pillage and steal next. He shared that the English parliament is contemplating legislation which would give police authorities the power to shut down electronically mediated communications: emails, tweets and texts to try to control flash points of where rioters and urban pirates might focus their next escapade.
He said rioters went after such luxury items as perfume, cosmetics and the like, not food as might be expected in a time of financial chaos and monetary shortfall.
I asked Cleverley if in his research he found anyone who had studied the new media: tweets, texting and emails and had predicted the use of such in riotous violent activity. He could think of no researcher who had predicted those illegal uses. This issue should be of concern to us in Denver. Have gangs used cell phones to focus on targets for group assaults in lodo after ball games and bar closings? A Denver police representative said the department is looking into this new twist of tweets and emails.
Marshall McLuhan, the first Media Ecologist who taught for years at St. Louis University, got it right so many years ago when he wrote: "Innumerable confusions and a feeling of despair invariably emerge in periods of great technological and cultural transition." Couple this with the huge number of people out of work, the increase in forclosures and home losses and you have a witches brew which makes us think of MacBeth's old crones who cried, "Fair is foul and foul is fair." Something to think about for sure and nothing seems fair at all.
He said rioters went after such luxury items as perfume, cosmetics and the like, not food as might be expected in a time of financial chaos and monetary shortfall.
I asked Cleverley if in his research he found anyone who had studied the new media: tweets, texting and emails and had predicted the use of such in riotous violent activity. He could think of no researcher who had predicted those illegal uses. This issue should be of concern to us in Denver. Have gangs used cell phones to focus on targets for group assaults in lodo after ball games and bar closings? A Denver police representative said the department is looking into this new twist of tweets and emails.
Marshall McLuhan, the first Media Ecologist who taught for years at St. Louis University, got it right so many years ago when he wrote: "Innumerable confusions and a feeling of despair invariably emerge in periods of great technological and cultural transition." Couple this with the huge number of people out of work, the increase in forclosures and home losses and you have a witches brew which makes us think of MacBeth's old crones who cried, "Fair is foul and foul is fair." Something to think about for sure and nothing seems fair at all.
Tuesday, September 27, 2011
Analytics and accountability
Today I attended a mini conference at our Colorado Convention Center sponsored by the Performance Institute, an adjunct of the IBM Corporation. The conference had lots of good information on "analytics." There were other speakers who illustrated how good information from their analytics programs can help city agencies confront problems. There are lots of definition for Analytics but in a nutshell, this process of information gathering encourages government officials and staff workers to look at patterns statistics which can then become predictors of all sorts of activity of interest to police, fire and other city agencies.
David Edinger, Mayor Hancock's recent appointment as Chief Performance Officer for the city, the keynote speaker at the conference said he hopes to revamp program delivery, execution and performance management based on stakeholder feedback. The agenda item describing what he hopes to do mentions: "to gain citizen support and enthusiasm for government and public service, (to) reform and better utilization of tax payer dollars must be executed throughout all government entities."
One of the speakers for the conference could not come to Denver due to weather conditions somewhere in Canada. So I took a few minutes to fill in for the absent speaker to let David and the other members of city and state agencies present that I really looked forward to working with him. I told him we need his help with recalcitrant city agencies who fail to address recommendations in city audits. I gave several recent examples of city agencies who tried to deny problems in the city. I told him we need his help when agencies deny us access to records. I asked David to attend Audit Committee meetings during which members of the committee hear how audit recommendations are are being implemented.
Someone at the conference asked Edinger what enforcement power goes with his office? He said the Mayor would be the backup if an agency is not performing at peak quality. I responded briefly that the Mayor will have to call his appointees to task if they are not being accountable in running the various departments to which he has appointed them. I did add that Cary Kennedy, new CFO, gets the audit process and will help David and the mayor pull any reluctant appointees in line. One of the IBM software sales people said Denver is on the map because of the focus on performance in Denver. Unfortunately, David is the only employee of the Performance Office. This reminds us of Mike Henry, the only employee of the Ethics Department. Enough said.
So we march up the mountain of accountability at our city. And analytics is like a piton which fixes the rope deep in the stone so a hiker can pull others up to the mountain top.
David Edinger, Mayor Hancock's recent appointment as Chief Performance Officer for the city, the keynote speaker at the conference said he hopes to revamp program delivery, execution and performance management based on stakeholder feedback. The agenda item describing what he hopes to do mentions: "to gain citizen support and enthusiasm for government and public service, (to) reform and better utilization of tax payer dollars must be executed throughout all government entities."
One of the speakers for the conference could not come to Denver due to weather conditions somewhere in Canada. So I took a few minutes to fill in for the absent speaker to let David and the other members of city and state agencies present that I really looked forward to working with him. I told him we need his help with recalcitrant city agencies who fail to address recommendations in city audits. I gave several recent examples of city agencies who tried to deny problems in the city. I told him we need his help when agencies deny us access to records. I asked David to attend Audit Committee meetings during which members of the committee hear how audit recommendations are are being implemented.
Someone at the conference asked Edinger what enforcement power goes with his office? He said the Mayor would be the backup if an agency is not performing at peak quality. I responded briefly that the Mayor will have to call his appointees to task if they are not being accountable in running the various departments to which he has appointed them. I did add that Cary Kennedy, new CFO, gets the audit process and will help David and the mayor pull any reluctant appointees in line. One of the IBM software sales people said Denver is on the map because of the focus on performance in Denver. Unfortunately, David is the only employee of the Performance Office. This reminds us of Mike Henry, the only employee of the Ethics Department. Enough said.
So we march up the mountain of accountability at our city. And analytics is like a piton which fixes the rope deep in the stone so a hiker can pull others up to the mountain top.
Wednesday, January 5, 2011
As auditor I make it a habit to drop in on neighborhood association meetings. In December the Golden Triangle Museum Neighborhood District invited me to their meeting. I always enjoy going to this neighborhood association because they have their meetings in the Byers Evans House on 13th and Bannock next to the Art Museum. It's like stepping back into the 1880's in old Denver town. I thought of William Newton Byers who started the Rocky Mountain News sitting at his desk composing copy for an edition of the paper announcing "paddle wheels leaving the Platte River docks for Omaha and St. Louis."
After Paul Fiorino, former candidate for Governor and now candidate for mayor, and president of the neighborhood group, did the minutes and treasurer's report, the members began sharing what was happening in the neighborhood.
One member reminded those present, including Carol Boigon, councilwoman at large and candidate for mayor and Josh Davies, president of the Downtown Residents Association and candidate for council at large, that the new jail releases prisoners into the neighborhood regularly and to be on the alert for problems.
The representative from the Firefighter's Museum on Tremont shared that their Christmas Tree had recently been stolen from in front of the museum. Several other neighbors reported that Civic Center Park presents a continuous stream of drug dealers selling their wares to folks passing through the park. Others commented that latrines at the large events at civic center sometimes spill into the gutters and leave odors. Some of the concessionairres leave refuse which builds up in gutters as well. During the large Civic Center events the neighborhood feels fenced off from itself because of the large fences surrounding the events. Someone mentioned the latrines in the park are often not clean. I reminded folks when I was on Council, I weekly inspected latrines at Sloan's, Berkeley and Rocky Mountain Parks. I called them latrine audits.
Residents have complained that cars have been broken into while shopping at some of the stores in the district.
The group resolved to contact the new captain in the district to see what can be done about some of the crime issues, especially in Civic Center Park.
My hat's off to the 30 folks who attended the December meeting of the Golden Triangle Museum Disctrict. They serve on the front line in involvement working to make our city the special place it is.
After Paul Fiorino, former candidate for Governor and now candidate for mayor, and president of the neighborhood group, did the minutes and treasurer's report, the members began sharing what was happening in the neighborhood.
One member reminded those present, including Carol Boigon, councilwoman at large and candidate for mayor and Josh Davies, president of the Downtown Residents Association and candidate for council at large, that the new jail releases prisoners into the neighborhood regularly and to be on the alert for problems.
The representative from the Firefighter's Museum on Tremont shared that their Christmas Tree had recently been stolen from in front of the museum. Several other neighbors reported that Civic Center Park presents a continuous stream of drug dealers selling their wares to folks passing through the park. Others commented that latrines at the large events at civic center sometimes spill into the gutters and leave odors. Some of the concessionairres leave refuse which builds up in gutters as well. During the large Civic Center events the neighborhood feels fenced off from itself because of the large fences surrounding the events. Someone mentioned the latrines in the park are often not clean. I reminded folks when I was on Council, I weekly inspected latrines at Sloan's, Berkeley and Rocky Mountain Parks. I called them latrine audits.
Residents have complained that cars have been broken into while shopping at some of the stores in the district.
The group resolved to contact the new captain in the district to see what can be done about some of the crime issues, especially in Civic Center Park.
My hat's off to the 30 folks who attended the December meeting of the Golden Triangle Museum Disctrict. They serve on the front line in involvement working to make our city the special place it is.
Monday, January 3, 2011
Remembering Hiawatha Davis
On December 22, at the Doubletree Hotel on Martin Luther King and Quebec Councilwoman Carla Madison and Councilman Michael Hancock hosted the annual Hiawatha Davis Senior Citizen Lunch. It is always a great event highlighted by holiday music from the Denver Municipal Band. Students from local schools serve the waiting seniors. The officers from the local police district head quarters cheerfully chatted and assisted in serving the roast chicken lunch.
Hiawatha Davis started this wonderful community tradition many years ago and we thank the two councilmembers for carrying on this event. He served his community with distinction and humility. He represented the citizens of the district with an unruffled style that brought people together to solve issues. Hiawatha was a unifier who worked for the common good of the district and our city. We stand on his broad shoulders and quiet leadership. I will always appreciate his advice and kindness to me when I was first elected to city council so many years ago.
Sister Claudette Sweet is always there and I just wish the organizers would have arranged for her to sing. Listening to the mellifluent tones of Claudette Sweet almost fulfills a Sunday obligation. Her songs raise the spirits of all who hear her.
I want to thank Councilwoman Madison for carrying on Councilman Davis's community building event where so many good friends enjoy each other's friendship, old acquaintances and good company. It's a wonderful way to end last year with days of Auld Lang Syne and begin next year with a spirit of kindness and cups full of good cheer across the communities which make our city a great city.
Hiawatha Davis started this wonderful community tradition many years ago and we thank the two councilmembers for carrying on this event. He served his community with distinction and humility. He represented the citizens of the district with an unruffled style that brought people together to solve issues. Hiawatha was a unifier who worked for the common good of the district and our city. We stand on his broad shoulders and quiet leadership. I will always appreciate his advice and kindness to me when I was first elected to city council so many years ago.
Sister Claudette Sweet is always there and I just wish the organizers would have arranged for her to sing. Listening to the mellifluent tones of Claudette Sweet almost fulfills a Sunday obligation. Her songs raise the spirits of all who hear her.
I want to thank Councilwoman Madison for carrying on Councilman Davis's community building event where so many good friends enjoy each other's friendship, old acquaintances and good company. It's a wonderful way to end last year with days of Auld Lang Syne and begin next year with a spirit of kindness and cups full of good cheer across the communities which make our city a great city.
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